PRIVACY POLICY
In accordance with the Law on Personal Data Protection (“Official Gazette RS”, no. 87/2018, hereinafter: the “Law”), the owner of this website and data controller, New Kunst & Sago from Belgrade, Veljka Petrovića Street 136, Belgrade, MB: 64085565, PIB: 109310705, issues this Privacy Policy.
New Kunst & Sago respects your privacy and is committed to safeguarding all personal data you share with us through this website uoko-illustrations.com, in accordance with the applicable regulations of the Republic of Serbia and GDPR standards.
1. General Principles
New Kunst & Sago takes the protection of personal data very seriously and is committed to protecting your privacy while providing you with the best possible experience on this website.
Please read this Privacy Policy carefully to understand how we handle your personal data.
By providing your data and accepting this Privacy Policy, you agree that your data may be used as described herein. If this Privacy Policy changes, the updated version will be published on this page. By continuing to use this website and providing your data during online interactions, you agree to these updates.
The Privacy Policy guarantees the protection of our users’ privacy online. You may browse the website freely, without disclosing your identity or any personal information. If you choose to use any of the offers available on the site, it is necessary to provide us with your personal data so that we can fulfill your request. We request only the information essential for delivering the service effectively.
2. Acceptance of the Privacy Policy
By using this website, you accept our Privacy Policy and consent to the use of the data you provide in accordance with it. By continuing to use the website, you also agree that we may place cookies on your device to analyze how you use our site. Please read our Cookie Policy for more information on data collection through this website.
3. How We Collect Data
New Kunst & Sago collects personal data in the following ways:
- Directly from you, when you provide information via mail, email, phone, form submission, account registration, or order placement.
- Automatically, through the use of cookies and similar technologies for proper content display, visitor tracking, and website analytics.
4. Types of Data Collected, Purpose, and Legal Basis
To process your request and provide services, we may collect:
- Name and surname
- Address (for delivery)
- Email address
- Phone number
- IP address and cookies
- Payment data (collected through secure payment systems)
- Data from quizzes or newsletter subscriptions
Some data may be anonymized for statistical or analytical purposes, without identifying any individual.
Purposes of processing include:
- Communication and response to inquiries
- Order processing and product delivery
- Handling complaints and refunds
- Newsletter delivery (if subscribed)
- Website functionality (remembering settings)
- Improving user experience and website performance
- User participation in promotions or contests
- Detecting or preventing fraud or abuse
Legal bases for processing:
- Consent of the data subject
- Processing necessary to respond to requests or perform services
- Processing necessary for contract execution or pre-contractual measures
- Ensuring personalized user experience
- Legitimate interests for proper website use
- Compliance with legal obligations
Providing data on this website is voluntary.
5. Data Access and Retention
Your data will not be shared with third parties except when necessary for:
- Order delivery (courier service)
- Tax or fiscal reporting
- Refunds (via bank)
- Compliance with legal obligations or state authority requests
- Legitimate company interests (e.g., debt collection, fraud prevention)
Data is strictly protected and accessible only to employees or external collaborators who need it for operational purposes. Data will be retained only as long as necessary and securely deleted thereafter.
6. Email and Newsletter
You may choose whether to join our mailing list. You can unsubscribe at any time via the link in our newsletters.
7. Data Security
New Kunst & Sago implements physical, technical, and electronic security measures to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data. Access is limited to authorized personnel trained in personal data protection.
8. User Rights
Under certain conditions, you have the following rights:
- Right to access
- Right to correct and update
- Right to deletion
- Right to restrict processing
- Right to object
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection:
- Address: Bulevar kralja Aleksandra 15, Belgrade 11120
- Hours: Mon–Fri, 7:30–15:30
- Tel: +38111 3408 900, Fax: +38111 3343 379
- Email: office@poverenik.rs
- Website: www.poverenik.rs
9. Cookies
- This website uses cookies to enhance functionality and track visitor statistics. By using the site, you consent to cookie usage. You can delete or block cookies via your browser settings. See our Cookie Policy for details.
- 10. Changes to the Privacy Policy
- We reserve the right to update this Privacy Policy occasionally. All changes will be published on this page with the latest modification date clearly indicated.
- 11. Responsibility and Contact
- The data controller responsible for processing personal data is:
New Kunst & Sago, Veljka Petrovića 136, Belgrade, MB: 64085565, PIB: 109310705, Tel: 060/64-64-661
Data Protection Officer: Gorana Batić
Email: office@uoko-illustrations.com
10. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy occasionally. All changes will be published on this page with the latest modification date clearly indicated.
11. Responsibility and Contact
The data controller responsible for processing personal data is:
New Kunst & Sago, Veljka Petrovića 136, Belgrade, MB: 64085565, PIB: 109310705, Tel: 060/64-64-661
Data Protection Officer: Gorana Batić